The development of a concise questionnaire designed to measure perceived outcomes on the issues of greatest importance to patients

Source: British Dental Journal, 2012, 212(8), p382-383

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Date of publication: May, 2012

Publication type: Journal article

In a nutshell: By focusing results on the proportion of highest grades received, this instrument is capable of indicating when perceived performance falls significantly below the average.  This instrument is therefore able to inform practice development.

Length of publication: 2 page journal article

Some important notes: Please contact your local NHS Library for the full text of the article. Follow this link to find your local NHS Library.

Development of a survey instrument for benchmarking dental plan performance

Source: Journal of the American Dental Association, 2009, 140 (2) p229-237

Follow this link for abstract

Date of publication: Feb, 2009

Publication type: Journal article

In a nutshell: The aim of the research was to develop a tool to provide a national benchmark of dental care quality as described by patients.  Analysis of a  pilot survey of tested draft questions with patients identified a need to revise the survey.  Two waves of subsequent data collection tested the validity of the revised survey.  The instrument was approved by the Consumer Assessment of Healthcare Providers and Systems (CAHPS) initiative and is now available for use.

Length of publication: 9 page article

Some important notes: Please contact your local NHS Library for the full text of the article.  Follow this link to find your local NHS Library